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General Questions

Question NO 1.

Which format available exam product?


TheExamCerts provide updated pdf exam questions & answers. Our exam material available in PDF format. First try free demo and check our pdf exam preparation material before buy.

Question NO 2:

How often are your exam products updated?


TheExamCerts regularly update exam products by Vendor, there is not exact date and time of update. It could be anytime.

Question NO 3:

Is your exam product update free?


TheExamCerts provide 90 months free updates after purchasing the product. Contact Live Chat support for any further query.

Question NO 4:

Is your update at no cost?


The initial update is free for 90 days. However, the customer has to pay 50% amount after the set period.

Question NO 5:

What is guarantee?


TheExamCerts provide 7 days money back guarantee if you fail in actual pdf exam unfortunately. Read guarantee page for more details.

Question NO 6:

Do you have any discounts?


TheExamCerts provide always some special discounts for popular certification exams, regularly update on our site.

Question NO 7:

Why I Get Error While Paying?


Kindly fill the required details carefully. In this scenario, go for the alternate way for payment. Feel free to contact our efficient Live Chat Support team quickly. They will assist you. You can also send email to

Question NO 8: 

What If I Find Any Issue Related To Your Products?


There are very rare possibilities of mistakes in our exam materials. However, we will assist you if you get any error. Simply send us the screenshot of the issue. We will promptly offer a solution.

Question NO 9: 

 In Case Of Failure What Is The Way To Get Refund?


You have two choices. You can ask for refund or you can purchase study material for another exam in the same price. For further details, please visit our Guarantee page too. You can send your scanned result card to for quick assistance.

Question NO :10

What forms of Payments you accept?


We accept payments via all major Credit/Debit cards & PayPal.